When I withdrew 500,- EUR from ATM of Mainzer Volksbank eG at the Mainz university,
I only got 450,-EUR. In addition, one 50,-EUR bill was damaged. The record of the bank account said that I withdrew 500,- EUR.
I wondered how this happen on the bank machine and I worried about that I cannot prove this situation myself.
I visited the bank to explain the problems. They changed the damaged 50,-EUR, but they said to me they need a time to check their system.
One week later, today, I went to the bank. They said that I probably did some mistakes.
I guess they didn't check their system and I think they believe that the machine is 100% correct. But, I don't believe it. OK, I have no way to prove it. Thus, I just have to accept it. Eventually I lost 50,- EUR. Bad luck seems to follow me.
Does anyone have the same experience which I had?
What can I do in the situation?